Privacy Policy & Terms of Use

Introduction

This Privacy Policy and Terms of Use explain how DQC Services collects, uses and protects your information when you visit our website DQCServices.com. By using this site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information — name, email address, phone number, and any details you submit through contact forms.
  • Technical Data — IP address, browser type, device information, pages visited, and general usage statistics.
  • Project‑Related Information — details you provide when enquiring about demolition, quarrying or construction services.

We only collect information necessary to respond to enquiries, provide services, and improve our website.

2. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and provide quotations
  • Manage customer relationships and project communication
  • Improve website performance and user experience
  • Maintain security and prevent misuse of the website

We do not sell or share your personal information with third parties for marketing purposes.

3. Cookies

Our website uses cookies to ensure proper functionality and to help us understand how visitors use the site.

Types of Cookies

  • Essential Cookies — required for core website features.
  • Performance Cookies — help us analyse traffic and improve usability.
  • Functional Cookies — remember your preferences.
  • Analytics Cookies — used to understand visitor behaviour and improve content.

You can disable cookies in your browser settings, but some features may not function correctly.

4. Data Security

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

Only authorised personnel have access to personal information.

5. Your Rights

You have the right to:

  • Access the personal data we hold
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Restrict processing in certain circumstances
  • Object to specific uses of your data

To exercise any of these rights, contact us at info@dqcservices.com.

6. Terms of Use

By using this website, you agree to the following:

Acceptable Use

You may not:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to the site or its servers
  • Copy, reproduce or distribute website content without permission
  • Interfere with the website’s functionality or security

Accuracy of Information

We aim to keep all information accurate and up to date, but we cannot guarantee that all content is free from errors. Service details may change depending on project requirements, regulations or availability.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of third‑party websites.

Limitation of Liability

DQC Services is not liable for:

  • Losses resulting from use of the website
  • Errors or omissions in website content
  • Temporary unavailability due to maintenance or technical issues

7. Changes to This Policy

We may update this Privacy Policy and Terms of Use from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy, Terms of Use or Cookies, please contact us:

DQC Services Oak House Reeds Crescent Watford Hertfordshire WD24 4QP

Email: info@dqcservices.com